We are proud of our products and stand behind them 100%. That being said, not every scent or every product is for everyone.
If you've received a product and are unhappy with it for any reason, you are free to return the item to us up to 14 days after the purchase date in the original, unopened and unused condition it was shipped in. Once we receive the items, we will issue you a refund.
SALES ARE FINAL & WE DO NOT ACCEPT RETURNS ON THE FOLLOWING ITEMS:
ALL Brushes & Combs
- Personal Care Products must be unused / sealed in their original packaging due to hygienic reasons.
- If a product is defective, it can only be exchanged for the same product in replacement
- If you change your mind about a product, you will be responsible for return shipping charges.
In the event that you would like to exchange or return your product, please contact firstname.lastname@example.org. Please include the following information: Order Number, Full Name, Phone Number or Email Address, and Reason for Return. We will provide you with detailed instructions on how to process the exchange or return.
Defective or Incorrect Products:
If you've received a defective or incorrect item in your shipment, please contact us via email at email@example.com our customer service representatives will authorize a return or replacement. You will not be charged shipping charges for any mistakes we make while preparing your shipment.